Refund and Returns Policy

Refund Policy for Hidden Gem Events & More

Thank you for choosing Hidden Gem Events & More for your event needs. We understand that circumstances may arise that require changes to your event plans. This Refund Policy outlines the terms and conditions related to refunds for our event planning services.

Cancellation and Refund Policy

1. Cancellation by Client:
   • If you need to cancel your event planning services, please notify us as soon as possible.
   • Refunds will be provided according to the following schedule:
     • days or more before the event date: [Percentage]% refund.
     • [Y] days before the event date: [Percentage]% refund.
     • [Z] days or less before the event date: No refund.
2. Force Majeure:
   • In the event of circumstances beyond your control, such as natural disasters, emergencies, or other unforeseen incidents, we will work with you to find a suitable solution.
   • Refunds will be evaluated on a case-by-case basis, taking into consideration the circumstances and expenses already incurred by Hidden Gem Events & More.
3. Vendor Payments:
   • Refunds for vendor payments (e.g., venue reservations, catering, etc.) are subject to the specific terms and conditions of each vendor.
   • We will assist in facilitating communication with vendors, but refund eligibility will be determined by the individual vendor policies.

Refund Process

1. Refund Request:
   • To request a refund, please contact us at businesswithivycarpe@gmail.com with your name, event details, and reason for the refund.
   • Include any supporting documentation, if applicable.
2. Refund Evaluation:
   • Refund requests will be evaluated within [X] business days.
   • We will notify you of the approval or rejection of your refund request.
3. Refund Issuance:
   • Approved refunds will be processed within [Y] business days.
   • Refunds will be issued using the same method as the original payment.

Exceptions

1. Non-Refundable Deposits:
   • Any non-refundable deposits paid for our event planning services are non-refundable under any circumstances.
2. Third-Party Services:
   • Any third-party services or products arranged through [Your Event Planning Business Name] are subject to the refund policies of the respective third parties.

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at businesswithivycarpe@gmail.com.

Thank you for choosing Hidden Gem Events & More. We appreciate the opportunity to assist you in creating memorable events.